The Key to Great Customer Service in the Station Written by Kevin Trueblood Posted in Management & Operations. It is worth remembering that radio engineering is essentially a “customer service” function. That is why some managers see the tech department as … Continue reading
AM’s Future? Depends on Whom You Ask Written by Donna Halper Posted in Broadcast Operations, Management & Operations. The discussion on whether AM is doomed or not continues. This time, we asked Donna Halper, college professor and media historian. … Continue reading
Is AM Already Doomed? Or Can It Be Saved? Written by Barry Mishkind Posted in Management & Operations. The discussion about the fate of the AM band has reached many parts of the industry – and now into Congress … Continue reading
Readers Talk About the State of AM Written by Letters To The Editor Posted in Management & Operations. The article on whether AM is doomed or salvageable brought some reaction from the BDR community. We would like to share some of … Continue reading
Can Engineering and IT Co-Exist Peacefully (and Productively)? Written by Barry Mishkind Posted in Management & Operations. The overlap between Engineering and IT has never been greater. While there are definitely areas where they have some specialized needs … Continue reading
How to Manage Your Boss Written by Jean Kelley Posted in Management & Operations. Sometimes it seems that calling the Chief Engineer a manager refers to him being in charge of equipment – especially in one man … Continue reading
Using an RFR Quick Chart to Solve Local Problems Written by Barry Mishkind Posted in Management, Management & Operations. As more stations co-locate and LPFM and translator facilities are built, some good questions arise: Does dangerous radiation emit from your … Continue reading
Keep the Flu out – Keep Your Staff In Written by Barry Mishkind Posted in Management, Management & Operations, Studio Issues. It is that time of year again. The CDC has said 2018 is an above average year for influenzas. Many drug … Continue reading
Detailed Logs Will Save the Day Written by Gary Peterson Posted in Management, Management & Operations, Station Inspections. Since deregulation, today’s Station Logs are but a shadow of what used to be the norm. Aside from EAS activity and … Continue reading
Setting a Standard for Audio Wiring Written by Rod Zeigler Posted in Maintenance Shift, Management & Operations, Station Design & Construction. Whether you are constructing new studios or doing maintenance in an existing facility, some key considerations are the station wiring standards … Continue reading
Watts to Save Written by Rolin Lintag Posted in Management & Operations, Site Operations. We are headed into Summer here in the Northern Hemisphere. Each day, more air conditioners are starting their yearly activity. Of, … Continue reading
Vertical Revenue for AM Stations Written by Dave Dybas Posted in Management & Operations. Every company has a business plan to identify clients and build income from its traditional sources of revenue. Broadcasters are no … Continue reading
What You Need to Know About Retirement Written by Gil Gillivan Posted in Management & Operations. Whether you are on the verge of retirement, in danger of being involuntarily retired by a company more interested in profit, … Continue reading
Saving Money with a Phone Audit Written by Stephen Rutherford Posted in Management & Operations. Saving money is always popular with management. Yet, for many stations, a review of the phone bills often uncovers waste. Stephen … Continue reading
Choosing Between STL or IP Radio Links Written by Fred Francis Posted in Audio Codecs, Management & Operations. If your transmitter is not at your studio location, how you get the program audio to the transmitter is an important … Continue reading
The Vendor/Customer Relationship Written by Karen Johnson Posted in Management & Operations. Where you buy products and services is important. The lowest price might save a few dollars but you easily can lose … Continue reading
How to Save Your Office from Being an Information Toxic Dump Written by Barbara Hemphill Posted in Management & Operations. Even in this Electronic Age, business records, licenses, manuals, maintenance logs, and other document files have a strange way of piling … Continue reading
Feng Shui for the Mind: Keys To Uncluttered Communication Written by Marty Stanley Posted in Contract Engineering, Management & Operations. Are you tired of not getting what you want? Do you feel like your staff or colleagues are not listening to you or … Continue reading
Power Conservation Techniques for AM Broadcast Written by Barry Mishkind Posted in Management & Operations. As the costs of power continue to increase, there are efforts on many fronts to make the transmitter plant more efficient. Just moving … Continue reading
The Three Pillars of Success Written by Eric Adler Posted in Contract Engineering, Management & Operations. Everyone desires to have success. During these difficult economic times, it seems harder than ever to achieve our goals. However, as … Continue reading
Plug Into Your Future by Unplugging from the Present Written by Dan Burris Posted in Contract Engineering, Management & Operations. What if there was a way to predict the challenges your organization will face, even stopping them from ever happening? Short of having … Continue reading
