Disaster Recovery Assistance

When bad things happen, it is good to know where you can turn for quick assistance. Here are some resources. (If you do not have a generator, you might want to print this page and keep it handy.)

FCC: Disaster Information Reporting System

FCC 24/7 Operations Center
202-418-1122
https://www.fcc.gov/general/disaster-information-reporting-system-dirs-0

This site is for communications providers, broadcasters, and others to report problems and status. Assistance in arranging for STA’s is available.

Visit the Site

FAA

1-877-487-6867

Remember to call to Report tower beacon and side-light outages. Be sure to get the NOTAM number and call and report when the lights are restored!

Nautel

Emergency Service: 877-628-8353

Main Number: 877-662-8835

Telos/Omnia/Axia

Disaster victims call 216-622-0247

A 24-7 Natural Disaster Priority Service line has been set up, designed to facilitate the fastest possible equipment delivery to restore a primary site, enhance a backup site, or to help with studio-transmitter links for anyone suffering major losses from floods, tornados – or any other disaster. Installation help is also available.

On Site Technical Help: Find more help in an emergency with on-site response or advice by phone with our Contract Engineers

Contract Engineers

The Broadcasters' Desktop Resource

Disaster Recovery Assistance