... edited by Barry Mishkind - the Eclectic Engineer
Engineering Follies - Dealing with the general public
(Got a story - please share it with us!)
Getting along with listeners - can be a challenge. It might be an RF interference problem, or misunderstanding what actually is on the air.
The trick is to deal with the listeners in a courteous way, so the problem goes away, but the listener does not. Sometimes you win ... sometimes you do not even get close.
Kate, our morning drive Co-host, also does voice-tracking for an evening music-oriented couple of hours.
Kate was talking with a listener, one
day. During the conversation, the listener stopped to ask again, who was
she speaking with & what was her position? Kate said she was the Morning
Co-host, which is her official job title.
Contributed by John Stortz
I was working at the only local (Class A FM) station during an ice storm and - on a stack of Bibles! - this little old lady (sweet as pie, normally - a regular contributor to the swap shop) calls up complaining that we are off the air.
When I explained that we didn't have
power, just like everyone else in the area, she said, and I quote: "You
should make an announcement that you're off the air, then!"
Contributed by Tom Spencer
When I was in Hartford, we came across some unusual listeners who were dedicated to their shows. One such gentleman was a disabled person whose name is Henry.
Henry, despite the fact that he relied on public transportation, was very adept at making it to various morning show remote broadcasts locally. When these remotes were situated at locations miles across state, Henry was the last person we'd expect to see show up - but he did.
How he navigated his way alone became a mystery, and we likened him (in a good natured way) to some sort of supernatural being with powers of teleportation. Some remotes were so far away, the show crew needed a hotel room because of the distance and time of the day involved, but Henry would somehow show up shortly after the broadcast began.
I have been away from that station for several years now, but it would not surprise me if Henry is still gracing the remotes - angel of the morning show that he is.
Contributed by Chuck Dube'
Dealing with problems caused by RF getting into residences near a transmitter site can be daunting. Sometimes they will insist the station is the problem - while the reality is quite different.
Burt Weiner tells the whole story here
Ever hear the about the woman who heard a station, not on her phone, her television, or her toaster, but in her teeth?
Now what do you do?